Contact    Phone 480.278.8484

Salesforce Administrator and IT Coordinator

Phoenix Metropolitan Area

Full-time

Regular business hours

Responsibilities

Enjoy working independently, implementing software integrations and figuring out new ways to look at data? The Salesforce Administrator/IT Coordinator will serve as the primary liaison between our company and our third-party IT service provider and will be in charge of our Salesforce platform and development. This role requires a proactive, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment. Salesforce administration will include maintaining salesforce databases and implementing salesforce integrations. The role will also include setting up charts and dashboards in our Business Intelligence software. The IT Coordinator part of the job will involve managing and resolving basic IT requests, coordinating issue resolution with external IT providers, and driving improvements in our IT systems through innovative solutions. All actual IT work is done by our third-party IT provider, but this role will interface with them to coordinate upgrades and security improvements.

  • Utilize Salesforce administration experience to enhance system functionality and support Salesforce-related tasks.

  • Serve as the primary point of contact for all IT-related issues, liaising with our third-party IT service provider to ensure timely and effective resolution.

  • Collaborate with various departments and teams to understand and address specific IT needs.

  • Demonstrate strong communication skills and the ability to work independently to troubleshoot and resolve IT issues.

  • Partner with our third-party IT service provider to develop innovative IT solutions and continuously improve our systems.

  • Manage IT/Copier/Printer inventory and ordering of new devices.

Qualifications

  • 3-5 years of experience in IT with Windows Server/Terminal Services experience.

  • Proficiency in Salesforce administration.

  • Basic understanding of Python programming desired.

  • Experience in the Escrow/Title industry is a plus.

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving abilities and the capacity to work efficiently in a fast-paced environment.

  • Ability to collaborate effectively with team members and external partners.

Clear Title Agency of Arizona is an industry leader in providing title and escrow services for both residential and commercial real estate transactions. The locally owned company has grown its market share each year since inception and operates branches located throughout the Phoenix market and in Flagstaff, servicing all of Arizona.

We believe our people are the company’s most valuable asset and the work done by our team makes a real difference to those in our community who are buying, selling and investing in real estate.

The company has been recognized by Inc. 5000 Fast Growing Companies numerous times and Top Companies to Work for in Arizona twelve consecutive years and ranks in the top 1% of all 5,000 First American agents nationally.

Joining our team is a unique opportunity to work with one of Arizona’s fastest-growing companies. If you want to find a career path where your talents will be noticed, and you know you matter this job opportunity may be for you.

For more information, contact us at [email protected].